RfWebUI idle timeout

There seems to be an issue with the idle timeout in RfWebUI (verified in NetScaler version 12.0) and I’ve created a workaround until it is solved.

It is all based on a JavaScript that checks if the user is logged on, if logged on it starts a timer and when the timer is reached logs the user out.

Change the parameter at the top ”var timeout = xyz” where xyz is the time out in seconds. Because I wasn’t able to only insert this script when the user is logged in (always had to refresh) I chose to create a check that checks every five seconds for the cookie NSC_AAAC which is created upon logon and removed during logout. In this case, we reset the timer if the mouse is moved, a page is loaded or a key is pressed. This can be changed based on your requirements (for example removing document.onclick = resetTimer; if you don’t want a click to reset the idle timer).

When using it in Netscaler, add it like this:

If you are using the NetScaler Web UI to create the rewrite, the action expression will look like this:


Disclaimer: All information on this blog is offered "as is" with no warranty. It is strongly recommended that you verify all information and validate all scripts in isolated test environments before using them in production environments.